REFUND POLICY


Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led or self paced training or classroom training. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Asha24, you agree to our Privacy Policy, Terms of Use and refund policy

Our refund policy is as follows:

Cancellation & Refunds:

For Self Placed Learning:

No money back guarantee is void once the content or the E-Book is dispatched.

For Instructor Led Online Training:

Raise refund request within 1 day of commencement of the batch you enrolled for. Also, In case user downloads the recording or E-Book for the course the money back guarantee will be void.

Cancellation & Refunds: Classroom Training

Asha24, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

  • In case Asha24 cancels an event, 100% refund will be paid to the delegate.
  • If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • From my orders section, by clicking on “Initiate Refund” against specific item of an order. This will work when item quantity is one.
  • In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website. Refunds: Duplicate payment
  • Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.

Note: All refunds will be processed within 7-10 working days after the refund request is approved.

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