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Privacy Policy

Last updated: 26 October 2026

Asha24 Online Training respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices and rights you have. It applies to asha24.com, our enquiry and enrolment forms, and our learning services.

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Cookies and Analytics
  4. How We Share Information
  5. Data Security
  6. Data Retention
  7. Your Rights and Choices
  8. International Transfers
  9. Children’s Privacy
  10. Third-Party Links
  11. Changes to This Policy
  12. Contact and Grievances

1. Information We Collect

  • Information you give us: name, email address, phone number, country, course interest, and any message you send via enquiry, demo, callback or contact forms.
  • Enrolment and payment details: order history, billing name and address, and transaction references. Card and PayPal details are entered directly with our payment providers; we do not store them.
  • Learning data: course progress, attendance, assessments, and certificates issued.
  • Technical data: IP address, browser and device type, pages visited, and referring site, collected through cookies and analytics tools.

2. How We Use Your Information

  • To respond to enquiries, arrange demos and callbacks, and process enrolments and payments.
  • To deliver courses, schedule sessions, provide support, and issue certificates.
  • To send service messages about your course, schedule changes and account.
  • To send information about new courses and offers only where you have agreed; you can opt out at any time.
  • To improve our website and services, prevent fraud, and meet legal obligations.

3. Cookies and Analytics

We use cookies and similar technologies to keep the website working, remember preferences, and understand how visitors use our site (for example through Google Analytics / Google Site Kit). You can block or delete cookies in your browser settings; some features may not work properly without them.

4. How We Share Information

We do not sell or rent your personal information. We share it only with:

  • Service providers who help us operate, such as payment gateways (e.g. PayPal), email delivery, hosting, analytics, and our learning platform, who may use it only to provide services to us;
  • Trainers assigned to your course, limited to what they need to teach you;
  • Authorities, where required by law or to protect our rights and users.

5. Data Security

We use reasonable technical and organisational measures, including encrypted (HTTPS) connections and access controls, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and will act promptly on any breach.

6. Data Retention

We keep personal information only as long as needed for the purposes above: for the duration of your enrolment and as required for accounting, tax, and legal purposes. Enquiry data that does not lead to an enrolment is deleted or anonymised when no longer needed.

7. Your Rights and Choices

Depending on where you live (including under India’s Digital Personal Data Protection Act, 2023 and the EU/UK GDPR), you may have the right to access, correct, update, or delete your personal information, withdraw consent, and object to marketing. To exercise these rights, email info@asha24.com. You can unsubscribe from marketing emails using the link in any email.

8. International Transfers

We serve learners in many countries, and your information may be processed in India or in other countries where our service providers operate. We take steps to ensure it remains protected.

9. Children’s Privacy

Our services are intended for adults and working professionals. We do not knowingly collect personal information from children under 18 without parental consent.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices; please review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the “Last updated” date, and we will notify registered learners of significant changes by email.

12. Contact and Grievances

For privacy questions, requests, or complaints, contact our support team. We aim to respond within 30 days.

Asha24 Online Training
Email: info@asha24.com
Phone / WhatsApp: +91 81255 15808
Help & Support: asha24.com/support