Terms & Conditions
Last updated: 26 October 2026
These Terms & Conditions (“Terms”) govern your purchase of and participation in any course, program, or service offered by Asha24 Online Training (“Asha24”, “we”, “us”). By creating an account, enrolling in a course, or making a payment, you agree to these Terms together with our Terms of Use, Refund Policy and Privacy Policy.
Contents
- Acceptance of These Terms
- Eligibility and Your Account
- Courses, Content and Courseware
- Free Courses and Trials
- Licence to Use
- Fees and Payment
- Certificates
- Intellectual Property
- Learner Conduct
- Personal Information
- Disclaimer and Limitation of Liability
- Changes to These Terms
- Governing Law and Disputes
- Severability and Entire Agreement
- Contact Us
1. Acceptance of These Terms
If you do not agree with these Terms, please do not register for or use our courses. If you are enrolling on behalf of an organisation, you confirm that you are authorised to accept these Terms for that organisation.
2. Eligibility and Your Account
- You must provide accurate, current and complete information when registering.
- Your login credentials are personal and must not be shared. One account may be used by one learner only.
- You are responsible for all activity under your account. Notify us immediately via Help & Support if you suspect unauthorised access.
- We may suspend or terminate accounts that are shared, misused, or used in breach of these Terms, without prior notice.
3. Courses, Content and Courseware
- On enrolment you receive access to the course videos, live sessions (where applicable), assignments, study materials and other learning resources for the course you purchased.
- Access is granted for the duration stated on the course page at the time of purchase.
- We may update, revise or reorganise course content to keep it current. Major new versions or advanced editions of a course may be offered separately and may carry an additional fee.
- Live session schedules may change due to trainer availability or circumstances beyond our control; affected learners will be offered an alternative batch or session.
4. Free Courses and Trials
Free courses and preview lessons are offered on our learning platform at lms.cloudcertification.io. Free access may be changed or withdrawn at any time and does not include certification, live support, or other paid features unless stated otherwise.
5. Licence to Use
We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access the course for your own learning. You may not download (unless a download option is provided), record, copy, resell, publicly share, broadcast, or redistribute any course material, in whole or in part, without our written permission.
6. Fees and Payment
- All fees are shown on the course page and are payable in advance. Applicable taxes are charged as required by law.
- Payments are processed by secure third-party payment gateways. We do not store your card details.
- Prices and offers may change at any time; changes do not affect courses already paid for.
- Refunds are governed by our Refund Policy.
7. Certificates
Course completion certificates are issued by Asha24 when you meet the completion requirements of the course. Asha24 certificates are not official vendor certifications (for example, from Workday, AWS, Microsoft or SAP). Vendor certification exams, where applicable, are booked and paid for separately with the respective vendor.
8. Intellectual Property
All course content, videos, documents, graphics, software, trademarks and logos are owned by Asha24 or its licensors and are protected by copyright and trademark laws. Third-party product names are the property of their respective owners and are used for identification only.
9. Learner Conduct
You agree not to harass trainers or other learners, post unlawful or offensive material, attempt to gain unauthorised access to our systems, or use our services for any illegal purpose. We may remove learners from sessions or terminate access for misconduct, without refund.
10. Personal Information
Your personal data is handled as described in our Privacy Policy. We may contact you about your enrolment, sessions, and related updates.
11. Disclaimer and Limitation of Liability
Courses are provided for educational purposes. While we aim for accuracy, we do not guarantee that content is error-free, that services will be uninterrupted, or that completing a course will result in employment, a promotion, or passing a vendor exam. To the maximum extent permitted by law, Asha24’s total liability for any claim relating to a course is limited to the fee you paid for that course, and we are not liable for indirect, incidental or consequential losses.
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of our services after changes are posted means you accept the revised Terms.
13. Governing Law and Disputes
For learners in the United States, these Terms are governed by the laws of the State of New York, and the courts of New York shall have jurisdiction. For all other learners, these Terms are governed by the laws of India. We encourage you to contact us first so we can try to resolve any concern informally.
14. Severability and Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with the Terms of Use, Refund Policy and Privacy Policy, form the entire agreement between you and Asha24 regarding our courses.
15. Contact Us
Asha24 Online Training
Email: info@asha24.com
Phone / WhatsApp: +91 81255 15808
Help & Support: asha24.com/support