Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led, or self paced training or classroom training. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Asha24.com, you agree to our Privacy Policy, Terms of Use and refund policy

Our refund policy is as follows:

For Self Placed Learning

Money back guarantee is void once the course content or the E-Book is dispatched.

For Instructor Led Online Training

Raise refund request within 1 day of commencement of the batch you enrolled for. Also, in case user downloads the recording or E-Book for the course the money back guarantee will be void.

Cancellation & Refunds

Policy remains same as for Instructor Led Online Training

In case Asha24.com cancels an event, 100% refund will be paid to the delegate.
If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
If you click on “Initiate Refund”, it will on work if the quantity of item/product is one.
In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website. Refunds:

Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.

Note: All refunds will be processed within 7-10 working days after the refund request is approved.